Reporting Fraud

Protecting Yourself and Your Business!

Banking online makes just about everyone's life a little easier.  With the online ease comes the need to ensure your transactions are processed accurately and securely.  You are your own best defense against fraud, identity theft, and other scams.

The more you know -- the better.  Be suspicious of any letters, e-mails, or phone-calls that ask you to give your account numbers or verify your personal information.  A bank or government institution won't ask for that kind of information by those means.

For additional information on fraud prevention, you may visit these websites: 

www.ftc.gov  [Federal Trade Commission]

www.ic3.gov  [Internet Crime Complaint Center]

www.fdic.gov  [Federal Deposit Insurance Company]

www.stopfraud.gov [Financial Fraud Enforcement Taskforce]

 

The following contacts are available for reporting Identity Theft:

Federal Trade Commission (FTC): Complaint Assistant
Web Site (Spanish): https://www.ftccomplaintassistant.gov/Consumer_HomeES.htm
Phone (for complaints against companies, organizations, or business practices): (877) FTC-HELP
Phone (for complaints about identity theft): (877) ID-THEFT
Email Address (for complaints about spam or phishing): spam@uce.gov

 

To report Internet or Cyber Crimes:

Internet Crime Complaint Center (IC3): File a Complaint
Online Form: https://complaint.ic3.gov/ctf.aspx

[IC3 accepts online Internet crime complaints from either the person who believes they were defrauded or from a third party to the complainant.]

eConsumer.gov: Report Your Complaint
E-mail: econsumerwb@ftc.gov  

[eConsumer.gov is a portal for consumers to report complaints about online and related transactions with foreign companies.]

 

If you have any questions, please feel free to call our

Customer Call Center at 888-642-2265.